Todays Question – Will I get a refund from Africa Safari Club?

Every day we are asked questions by our customers so we thought that we would put a sample of these on our blog so that anyone who wants an answer to the same question can have the benefit of our reply.

The last question we posted was about the best way to travel from New York to Washington and today’s question is about the failure of the tour operator Africa Safari Club.

Question – I had booked a Nile cruise with Africa Safari club. Will I get a refund and can I book another Nile cruise with you?


I gather that you booked direct with Africa Safari Club and that you have paid just a deposit so far. The first thing you need to know is that this tour operator had an ATOL bond with the CAA and therefore the deposit you paid will be refunded. If you had booked with a travel agent they would have made the CAA claim for you but in this case you will need to complete the ATOL claim form that you can download from the CAA website.

If you want to book another Nile cruise we can arrange that for you by calling Global Holidays on 0845 299 4450. They will carry out a search for you to try and find the best option and price for you.

Africa Safari Club Ceases Trading

Africa Safari Club, the Africa specialist selling holidays to Kenya and Nile cruises has ceased trading leaving about 500 clients overseas. The company, according to the CAA has over 1,000 forward bookings.

All the holidays sold by Africa Safari Club were ATOL protected which means that customers abroad will be able to continue their holidays. Customers of Africa Safari Club who have forward bookings should contact the CAA or their travel agent as they will be entitled to a full refund as the company will not be operating any further outbound flights.

The collapse of Africa Safari Club is probably due to the political unrest in Egypt as the company specialised in Nile cruises.
Any customer who wants to rebook their Nile cruise, African safari or any other holiday that they had booked with Africa Safari Club can call Global Holidays on 0845 299 4450.

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How to see the real Egypt

Nile River Cruise – Special Offer from £499

Kenya and Tanzania – Free Brochure Download

It is often said that Africa gets under your skin and there isn’t a truer saying. It is impossible to visit Africa once and feel that you have done the continent justice. From the vast plains of the Masai Mara and the Serengeti to cosmopolitan and vibrant Cape Town, from the tropical Kenya coast washed by the magical, sparkling Indian Ocean to the incredible Namibia Desert flanked by the Atlantic.Africa is an inspirational continent that has to be seen to believed. The cultures, scenery and experiences are unique to each destination and wherever you travel you will be filled with the overwhelming African spirit that will live with you forever.Click here to view our Kenya and Tanzania holiday brochure

Kenya And Tanzania Highlights 2010

The brochure features:The best ever Cheetah safariNew safaris in TanzaniaTropical beach choice2 for 1 hot air ballooningSave upto £100

What to see in Morocco


Global Holidays is an independent travel agent, which means we have a huge choice of bargain holidays, late deals, luxury holidays and special offers that many other travel agents don’t have.

Our specialist Morocco Collection of holiday and hotels offers visitors the opportunity to discover this exotic, colourful and historic destination through an array of products focusing on memorable experiences and multi centre itineraries, all based around a fantastic range of properties which include intimate riads, former royal palaces and large modern oasis.With four pages dedicated to twin and multi centre tours, clients can choose between exciting itineraries such as:• 

Colours of Morocco – 8 nights spent travelling in style and staying at some of Morocco’s best hotels whilst enjoying a varied whistle stop tour of this unique and special country. The tour includes a visit to a Hollywood film set, a drive over spectacular snow covered mountain passes and a barmy evening watching a desert sunset followed by a night under canvas. • 

Marrakech, Mountains and Beach – 8 nights experiencing the dramatically different landscapes this mystical kingdom offers. Discover the secrets of the labyrinth souks in Marrakech walk through forests of oak scented with juniper in the mountains and relax in the sun in the old fishing village of Essaouria.• 

Imperial Cities Tour – 6 nights spent being guided by an English speaking escort through the 3 grand imperial cities of Fes, Rabat and Marrakech, with private tours of UNESCO sites on route.• 

Classical Morocco by rail – an exhilarating first class rail journey from Marrakech to Fes, guided tours of both cities and an excursion to visit imperial Meknès and Volubilis are included.• 

Colours Of The South – Explore the colourful south in all its magnificence. Highlights include visiting the rock paintings at Tinzouline, crossing the volcanic peak of Jebel and a sunset camel ride.The brochure also features a large choice of private day trips to help travellers truly experience this vibrant country including – Hidden sights of Marrakech; an exploratory morning spent walking through the labyrinth of narrow streets and alleys ending at the walled medina.

Guided Walking Tour in The Atlas Mountains; full day tour with a delicious picnic lunch taking in the forest of the Azzadene Valley and passing several Berber villages.The popular Lunch at the Branson’s Kasbah Tamadot with a scenic drive through the Atlas Mountains and Berber trails tour also features. Through out your stay Cadogans’ ground representatives are also on hand throughout to recommend other experiences and activities.Popular properties this year include:• 

La Mamounia, Marrakech: The Marrakech landmark had a star studded re opening in September, following an extensive restoration project overseen by Jacques Garcia. Two 2-Michelin Star chefs, Jean Pierre Vigato and Alfonso Iaccarino, are now also on board to oversee the hotel’s four restaurants. And if thats not enough the spa will send you to relaxation heaven.• 

Mandarin Oriental Jnan Rahma, Marrakech: Situated within the Palmerie, with magnificent views of the surrounding Atlas Mountains this 53-acre luxury resort features private villas, secluded gardens, courtyard pools, gorgeously furnished private terraces, world class spa, dining and service.


Related articles about Holidays to Africa

Holidays to The Gambia move upmarket

Holidays to The Gambia Move Upmarket

 Sunset at Tanji Beach, The Gambia

Call Global Holidays FREE on 0800 433 2300 for holidays to The Gambia

The Gambia has been a popular holiday destination for UK travellers for many years. This tiny English speaking West African country offers an easily accessible taste of Africa as it is only 6 hours flying time from the UK.In recent years The Gambia has benefited from the addition of more luxury accommodation and more flights from regional UK airports such as Bristol and Birmingham. Whilst cheap package holidays to the Gambia still sell well it is now possible to to choose to stay at a luxury hotel and in January 2010 it will be possible to stay at the Sheraton Coco Ocean Resort and Spa. The hotel will offer All Inclusive accommodation.

A bit about The Gambia Coastline

The resort areas of The Gambia are set along the coast south of the River Gambia. All the resorts have wide, sandy beaches and have good restaurants. Even quieter areas like Bijilo are only a taxi ride away from Kololi’s lively centre with its numerous bars and restaurants.From sleepy Cape Point it is only a 10 minute walk to Bakau. Kotu has also been developed with new restaurants and bars on the beach and even a golf course nearby

The Real GambiaI

t is easily possible to get a taste of the real Gambia on one of the several excursions on offer.. You can go on a four-wheel drive excursion which will give you an insight into the local culture. You will be able to visit a school, see villages in remote farming areas and stop at Tanji Fishing Village to watch the locals haul in the days catch. When night falls you can go to Makasutu where you can have a meal and see some traditional African dancing.

Wildlife in The Gambia

Visitors can go bird watching as there are over 500 species of birds to see. There is the Abuko Nature Reserve or Makasutu Cultural Forest. There you can see lots of other wildlife including monkeys, lizards and crocodiles.Coco Ocean Resort & Spa, The Gambia

The Coco Ocean Resort & Spa

The Gambia’s newest resort hotel is the fabulous Moorish styled – Coco Ocean Resort and Spa. The hotel has 59 rooms, but over 40 luxury suites will be finished soon. All rooms have air-conditioning, king sized beds, satellite TV and wi-fi (the internet signal is weak though in the Gambia).

The Coco Ocean Resort has various restaurant options including the beachfront Coco Beach Grill that offers a Thai menu in the evening and there is international fine dining in the Safran Restaurant.One of the best features on this new hotel will be the Moroccan styled spa which is beautifully designed with immaculate treatment rooms. There are also steam rooms, a sauna and cold plunge pools.7 nights Bed & Breakfast in a junior suite in February or March will cost from £1,350 per person including flights.

Weather in The Gambia

The best time to visit The Gambia is during the winter season which is between November and April when the weather is dry and cooler in the evenings.  Temperatures avaerage about 30C year round. The rainy months between July and October are hot and humid.

Health in The Gambia

Malaria is widespread and taking malaria tablets is advised.

If you are looking to book a holiday to The Gambia please call Global Holidays FREE on 0800 433 2300 for fantatstic discounts and last minute holidays.

As an internet only travel agent we have some of the best prices around.

Global Holidays is the online travel agent for cheap holidays