Maybe it’s the recession but this December we have had several attempts to book flights with us using stolen credit cards. We have just had another one today. The caller wanted a flight to Barbados leaving in the next few days. We noticed that the caller withheld his number and even though we quoted a high fare he wanted to book it! That immediately raises suspicions as we would normally have expected a genuine caller to have a think about it especially as the fare was so expensive.
Having seen this many times before and as a security precaution we said we could book it providing he emailed us his passport details and a copy of his credit card. As soon as we asked for that he put the phone down!
It might be the season of goodwill but there are people out there who want to try and take advantage so we would urge all travel agents to be cautious.